Important Information Ahead of Your Initial Consultation:
Thank you for booking an appointment with us!
Here's some useful information ahead of your appointment:
Within Iris Hair & Beauty
86 Waterloo Rd,
Our treatment room is located on the ground floor with no stairs access.
Our treatment room is accessible to wheelchair users who can manage short transfers.
We regret that the toilet is not adapted.
Free onsite Parking is available just outside the building, please park in the marked bays.
1 Hr free on-road parking is also available just outside the building.
Please ring the bell when you arrive and we will let you in through a remote entry system.
Please have a seat in the reception area and we will come out to greet you as soon as we are ready.
Toilets are available to use whist you are waiting and are located down the corridor on the right hand side.
Here’s some useful information ahead of your first appointment:
What to bring along:
- Your prescription list (if applicable)
- Clothes you are comfortable being seen in (see “Examination” below).
- If applicable, results/ report from any recent medical investigations you’ve had
For example: MRI Scan, Ultra-sound, X-Rays, Blood tests, heart investigations, etc.
This is helpful but not strictly necessary.
You are also welcome to bring someone else along if it makes you feel more comfortable.
Your may be asked to remove some clothing for the examination and you may be asked to dress down to your underwear although this is not always necessary. We aim to identify the source of your problem and in order to do so it is important that we can assess your whole posture.
You are welcome to bring clothes to change into: shorts, leggings and vest top all work well. Please choose stretchy clothes and avoid any rigid fabrics (i.e.: jeans), loose or baggy garments. Please call us if you would like to discuss this further.
What to expect
The initial consultation takes approximately 60 minutes. Your practitioner will ask you questions about:
- Your current symptoms
- Your medical history: past surgeries, accidents, serious illnesses, etc.
- Your general health
Typically, a full examination and a treatment is provided during the initial consultation, subject to time and to your practitioner's clinical judgement, in cases where treatment may not be appropriate.
We accept payment by cash, debit/credit card.
Please let us know if you have any questions.
We look forward to seeing you then!
Cancellation & Rescheduling Appointments
We appreciate as much notice as possible if you need to change or cancel your appointment so that we can offer it to someone else.
Appointments canceled or rescheduled within a ** 48 HOURS ** period will be charged at the full rate. We have chosen to strictly enforce this policy instead of increasing our fees in view of rising operating costs.
Refunds for Online Payments
If you need to cancel an appointment that was already paid for at the time of booking, you will be refunded in full as long as the cancellation was made more than 48 hours before your appointment was due to take place.
Please email us with a refund request at firstname.lastname@example.org to ensure your refund is not accidentally missed
If you reschedule your appointment, the payment will be moved alongside your appointment.
Refunds for online payment will be processed within 7 days (by us) and it will take a further 5-10 business days for Stripe to process the refund and for the refunded funds to show on your statement.
Refunds can only be refunded to the original payment card.
Risks & Benefits of Osteopathic Treatment
Approximately 50% of people will experience no negative side effects at all from Osteopathic Treatment.
Approximately 49% of people will experience mild side effects after treatment which typically lasts 24-48 hrs but sometimes longer. The most common side effects typically include feeling sore and tender, tired, "headachy", and stiff.
Moderate side effects happen approximately 1% of the time or 1 in a 100 patients will experience them. The most common reported symptoms are more severe pain, bothersome numbness, or tingling lasting more than a week.
In comparison, up to 15% of users or 15 in 100 people report side effects (from mild to severe) from taking paracetamol.
Serious side effects are very rare at 0.003% or 1 in 36 079 people and are those requiring emergency medical care and long-term damage which may be irreversible. These can include strokes, nerve damage, bladder or bowel weakness, or death.
We do a comprehensive medical history to allow us to identify potential risk factors in order to adapt our choice of techniques and choose the safest treatment for you.
In comparison, your chances of dying in an RTA in the UK in any given year is 1 in 20 000, this is over 1.5 times the chances of you experiencing severe side effects from Osteopathic treatment.
Furthermore, your chances of dying in an RTA in the UK in your lifetime is 1 in 240, which is 150 times more than experiencing a severe side effect from Osteopathic treatment.
The Expected Benefits:
The good news is that 70% of people report an improvement to their symptoms after their first Osteopathic Treatment.
80% or 8 in 10 people report an improvement after 3 to 4 treatments.
In conclusion, osteopathic treatment is very safe but like all interventions (including taking paracetamol), there are risks that can be difficult to predict or mitigate. However, the large majority of people feel better within 1-4 treatments with no adverse side effects at all.
Mint Practice Ltd leaflet 2015
We look forward to meeting you!
The Body Flow Osteopathy Team